Our Services
Support Services
- 24/7 Emergency Response Service
- Reactive Maintenance
- Scheduled Maintenance
- Project Management
- Refurbishment Works
- BER Assessment
- Life Cycle Costing
- Energy Auditing
- Waste Management & Strategy
- Car Park Management & Control
Most of our support services are provided by in house staff, where appropriate specialist third party contractors may be used from time to time. These third party contractors are preferred suppliers to Ivernia and as such have been vetted for standards of service, insurance, resources. All preferred suppliers provide preferred rates to Ivernia achieving additional savings for our clients.
Core Services
Our core services include but are in no way limited to:
- Rent Collection
- Service Charge Administration
- Insurance Administration
- Provision of advice on Service Charge Structuring & Apportionment
- Preparation of Service Charge Budgets
- Planned Preventative Maintenance Programming
- Sinking Fund Management
- Contract Procurement, Placement & Management.
- Lease Compliance Monitoring and Management
- Tenant Liaison
- Property Inspection and Reporting
- Financial Control
- Annual Auditing of Service Charge Expenditure
- Management Company Accounts
- Lease Event Management
- Comprehensive Client Reporting
- Applications for Consent
- Competitive Analysis / Benchmarking
- Cost Saving Review
We believe that whatever the challenge that may arise, we have the flexibility and expertise to address that challenge and excel in resolution.
We are happy to tailor our service provision to the client’s requirement, our services offering can be expanded or paired back to meet the client’s needs, similarly the degree of control that each client wishes to retain is wholly flexible. Each project we undertake is approached on a case by case basis and the appropriate contract and service level agreements are formalised between client and agent so that all sides have complete clarity on where responsibilities rest.